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FAQs

Jewellery Care

  • Take your jewellery off if you're involved in any activity which could scratch, knock or damage it. If in any doubt, take it off and keep it safe.
  • Take it off when you go to bed.
  • Keep it well away from chemicals, especially chlorine. If it does come into contact with chemicals, rinse it in water immediately.
  • Bathe and apply any lotions or perfumes before you put your jewellery on. Organic gemstones like pearls and opals are particularly vulnerable to acids, even perspiration.
  • Store it separately, ideally in a soft-lined box or case, so that your favourite pieces don't tangle, rub or scratch one another. Stones in particular should be kept separately as they are easily scratched.
  • Make sure chains and necklaces are fastened when storing to avoid tangling.
  • Remove jewellery while cooking and cleaning.
  • When storing jewellery, please keep it away from sunlight, excessive heat or damp conditions.

Shipping to the UK is £15.00 and usually takes 3-5 days for delivery.

Shipping to the Rest of the World is £25.00 and usually takes between 5-15 days for delivery.

Once your order has been dispatched we will share your tracking details with you.

All Johnny Hoxton Sovereigns are either solid 9ct gold or sterling silver pieces, not official full sovereign coins. They’re modern designs inspired by classic sovereigns.

Please note all shoppable collection items are made to order and will take up to 14 days before they are shipped.

Bespoke jewellery can take average of 4 to 8 weeks to make, but can range from a few weeks to over 12 weeks depending on the complexity of the design, the intricacy of the design and stones.

Please see our Mount & Face Guide here

Please see our measuring guide here